Title:
TOTAL QUALITY MANAGEMENT AND LIBRARIES AND INFORMATION CENTERS

Authors:
Mr. Sanjay Patel

Volume:1 Issue: 2

Abstract:
In this paper I am discussing Objectives in libraries, Quality Control, Quality Assurance systems in distance education, Quality component of Library services, TQM in LIS sector, TQM in distance education libraries, Policies, Resources, Processes, User satisfaction, Suggestions for services distance education. Discusses about the indispensability of TQM for betterment and even for survival Specifies essentials of TQM. Today, all kinds of organizations are becoming customer oriented organizations to survive in this world. So, they need to provide quality products and services to their customers. Total Quality Management (TQM), provides the tools and the direction to improve quality. Libraries have always been committed to provide a high quality of services to its users.

Citation:

[Patel, Sanjay, Mr. "TOTAL QUALITY MANAGEMENT AND LIBRARIES AND INFORMATION CENTERS." IJAH March 1.2 (2017): 172-80.]